We strive to ensure the safety and well-being of children, youth, adults, and families in times of crisis, challenge, and life transition.
Child & Family Services is a 501(c)(3) nonprofit organization serving 20+ counties of northern Michigan.
Since opening in 1937, we have provided foster care and adoption services to our region. Over the years, we have grown to respond to our communities changing needs, adding counseling, supervised visitation and exchange, intensive family preservation, and more to our roster of programs.
In January 2014, Child & Family Services merged with Third Level Crisis Center and now additionally provides 24/7 suicide prevention, counseling, and general information & referrals through our Third Level Crisis Unit, operates Pete’s Place, the region’s only youth shelter, and provides other Youth Services to struggling teens in northern Michigan.
Our child welfare, counseling, crisis, shelter, and wraparound programs, along with our administrative practices and board of directors, are accredited by CARF, assuring our stakeholders of our commitment to excellence in our clinical and administrative practices. Our Crisis Services are accredited by the American Association of Suicidology, the standard-setting body for crisis and suicide prevention services.
The organization has developed a longstanding, positive reputation with the community and with its stakeholders and collaborative sources. Referral sources report the organization is highly respected in the community, is very responsive to the needs of the persons served, and provides excellent services despite many challenges.
– CARF Survey Summary, 2017
Our Programs & Services
Using a trauma-focused lens, Child & Family Services’ programs help children, youth, adults, and families heal and grow. We serve our community through offices in Traverse City, Harbor Springs, and Gaylord, and serve children, adults, and families across northwestern Michigan.
Click below to learn more about our programs.
We license foster homes and connect foster parents with children who need them. When foster care is not an option, Child & Family Services also provides adoption services, creating new “forever families.” Free, ongoing training, referrals, education, support groups, and mentoring are frequently offered to make foster care and adoption the most beneficial to the children and families served. Click here for more information about foster care and adoption.
Third Level, a program of Child & Family Services, offers immediate counseling, information, and support for youth and adults as they navigate life’s challenges. Trained counselors are available RIGHT NOW in person, on the phone, online, and through text messaging. Third Level is a proud member of the National Suicide Prevention Line Network and those at risk of suicide or suffering from depression who call those national numbers from a northern Michigan area code are routed to trained Third Level Counselors. Click here for more information about Third Level.
We offer youth and their families several alternatives for dealing with different problems they may be facing. All services are free and the teens we work with receive counseling, case management, referrals, and skill building. Our Youth Services may provide temporary or long-term housing for teens that are unable or unwilling to go home but are not, for whatever reason, candidates for foster care or adoption. We also operates Pete’s Place, the only youth shelter in the area. Click here for more information about Youth Services and click here for more information about Pete’s Place Youth Shelter.
Our Behavioral Health Department provides counseling to people of all ages. Our licensed therapists offer comprehensive individual and family therapy on a variety of issues. CFS’ Trauma Assessment and Treatment Center provides comprehensive assessments of children and adolescents who have experienced significant trauma. Click here for more information about Behavioral Health at CFS.
Safe Haven is a program for families affected by domestic violence or high conflict. It is the only program of its kind in northern Michigan. Safe Haven provides a safe, supervised, age-appropriate, and friendly environment for children to visit with their non-custodial parent or exchange between parents for visits. Click here for more information about Safe Haven.
The staff members are enthusiastic about providing quality care that truly makes a difference in the lives of the children and families served. They are highly dedicated and serve with commitment, respect, compassion, and dignity across programs.
-CARF Survey Summary, 2017
Our Board of Directors, Board of Trustees, and Leaders.
The Child & Family Services Board of Directors and Board of Trustees are made up of volunteers from throughout northern Michigan. They come from diverse professional and personal backgrounds, and we are grateful to them for their energy and commitment to our mission.
Board of Directors 2017-2018 Term
Erica Walsh (President)
Lisa Thomas (Vice President)
Bryce Hundley (Treasurer)
Rick Summers (Secretary)
Gary Blair (President-Elect)
Board of Trustees 2017-2018 Term
Alan Olson (President)
Ken Petterson (Vice President)
Warren “Bud” Cline III (Treasurer)
Erik Falconer (Secretary)
CFS Management Team
Our Strategic Plan Goals
Goal 1: Maintain a financially sustainable organization.
Goal 2: Develop infrastructure that supports service delivery.
Goal 3: Develop and maintain a superior workforce.
Goal 4: Effectively manage and deliver core services.
Our Code of Ethics
Want to learn more?
We welcome questions about our work and are glad to share information and materials with individuals and groups. Please contact us to learn more or to schedule a visit to our office.
Get in Touch!
Traverse City: (231) 946-8975
(231) 946-0451 (fax)
3785 Veterans Drive Traverse City, MI 49684
Harbor Springs: (231) 347-4463
3434 M-119, Suite F Harbor Springs, MI 49740
Third Level (24 hours): (231) 922-4800 or
(231) 480-0292 (text)
3785 Veterans Drive
Traverse City, MI 49684
Gaylord: (989) 448-8344
Old Town Psychological
128 North Court Avenue
Gaylord, MI 49735
Read our blog: www.cfsnwmi.org/blog
Subscribe to our E-Newsletter: Click here!
Like us on facebook:
Send us an E-mail: firstname.lastname@example.org