If you or someone you know is in immediate danger, please call 911 now.

Third Level Crisis Center

Open 24 hours. Call anytime for help with anything!

Third Level Logo PNG(231) 922-4800
(800) 442-7315 (toll-free)
(231) 480-0292 (text)
3785 Veterans Drive, Traverse City


All calls are free and confidential. Caller-ID is only accessed if you or someone you know is in immediate danger.

We all need help sometimes.  
We may not always know where to turn.

Third Level Crisis Center offers guidance for youth and adults as they navigate life's challenges. We help:

Single parents struggling to pay high utility bills

Middle school students who are in great pain after being bullied by their peers

Older adults who feel alone and disconnected from their communities

Teenagers who have been "couch surfing" and need a more stable place to stay

People of all ages who are struggling with depression, are suicidal, are in crisis, or are living with a mental illness

Veterans facing their biggest battle as they transition from warrior to citizen

People battling serious illness and the fear that comes with it

A family breadwinner who gets laid off

Older youth who are on their own, trying to make it in the world

Men, women, teens, and elders who have lost hope that their pain will end and are thinking about killing themselves

Immediate Crisis Counseling

Trained, compassionate counselors are available RIGHT NOW to help you understand, cope with, and recover from crisis, no matter what that crisis may look like.

Struggling with depression, suicide, anxiety, or just life in general? Call our helpline now.

We listen, work with you to problem solve, and help you decide what your next steps will be. We can connect you with community resources to ensure you get the long term support you need, including food pantries, utility payment assistance, ongoing counseling, support groups, and more. 

We respect your privacy and always keep all contacts confidential unless you require emergency assistance. If you are in crisis, please call our crisis line, send us a text, find us on Facebook, or come into our office. We're here to help 24 hours a day.

Call or stop by 24 hours a day, 7 days a week, 365 days each year. 

National Suicide Prevention Lifeline
(800) 273-TALK (8255)

SPLifelineThird Level is a part of the National Suicide Prevention Lifeline, a nationwide, 24/7 phone line to help prevent suicide. If anyone from a northern Michigan area code contacts the Suicide Prevention Lifeline, they will be directed to Third Level crisis counselors. Our staff are specifically trained in suicide intervention and will work to help you or your loved ones in times of suicidal crisis.

Are you suicidal? Do you know someone who is suicidal? Anyone, anywhere in the nation, can call (800) 273-TALK (8255) to reach a crisis line near them. Click here to learn more about suicide prevention efforts at Third Level.

Third Level utilizes paid staff and trained volunteers. If you are interested in becoming a volunteer please click here.

Additional Services

Click here for a list of additional programs and services offered at Child & Family Services/Third Level
Click here for more information about Third Level, a program of Child & Family Services.
Click here for a list of additional community resources.