What is Safe Haven?

tommy_081311Safe Haven is a supervised visitation and safe exchange program for families affected by domestic violence or high conflict. It is the only program of its kind in northern Michigan. 

Safe Haven's goal is to provide a safe, supervised, age-appropriate, and friendly environment for children to visit with their non-custodial parent or exchange between parents for visits.

When relationship problems between parents escalate into confrontations and violence that the children may witness the effect can be devastating, with long-term effects on the child. Safe Haven provides a safe, secure setting for children to visit with their parents.

Girl & ParentsWhy use Safe Haven?

Dissolution of relationships is tough for everyone. When children are involved, it can create added stress and concern for parents and children. For many families, being able to use a supervised visitation & exchange center is extremely helpful. Child & Family Services of Northwestern Michigan operates supervised visitation & exchange programs in for families in northern Michigan. Safe Haven is open days, evenings, weekends, and holidays to accommodate the schedules of families.

How does Safe Haven Work?

mother-1039765_960_720Parent orientations are conducted individually. Separate, age-appropriate orientations are recommended for children to increase their comfort when coming to Safe Haven. Safe Haven will try to provide services that comply with court-ordered parenting time schedules. However, Safe Haven staff and facility availability will, ultimately, determine services offered. Safe Haven staff will work with both parents separately to determine a schedule for supervised visitations or safe exchanges that fits with the parents' schedules. Parents have staggered arrival and departure times and use separate entrances to the buildings to ensure that they do not have any visual or auditory contact with each other while at Safe Haven. All visits and exchanges are supervised by specially trained Safe Haven staff.

Safe Haven makes every effort to accommodate the schedules of parents, children and court orders when scheduling visits and exchanges. At times, schedules and court orders may have to be adjusted to fit with Safe Haven hours, staff availability, and other previously scheduled visits and exchanges. Parents should expect to wait approximately one week after both orientations are completed before the initial visit or exchange occurs.

Who uses Safe Haven?

Families use Safe Haven for a variety of reasons ranging from general conflict between parents, to reunification after long periods of absence, to past occurrences of domestic abuse, stalking, or sexual abuse. At Safe Haven, parents never see or interact with each other. All scheduling of visits and exchanges, and communication about children's needs, is done through Safe Haven staff, easing the stress on parents and on kids who often get caught in the middle of conflict between their parents.

The Goal of Safe Haven

The goal of a program like Safe Haven is to remove stress from parents so that they can focus their energy on building and maintaining positive relationships with their children. Safe Haven focuses on protecting and promoting the physical and emotional well-being of children and their parent(s) while providing a child-friendly environment where children can build safe, positive relationships with both of their parents.

What to Expect

All visits and exchanges take place at Child & Family Services' Safe Haven site. Parents are given different arrival and departure times and use different building entrances to optimize the safety of all parties. Observations by trained Safe Haven staff are conducted during all visits and exchanges, are documented accordingly, and are reported to referral sources monthly.

Referrals to Safe Haven are made by Friend of the Court, attorneys, family courts, counselors, the Michigan Department of Health and Human Services, and by self-referral. Most families qualify for grant funding, and services will be free of charge for them. Fees, if any, are based upon grant eligibility, family income, family size, and court-ordered child support obligations. Fees for services, if any, will be determined after orientation.

Get in Touch

Safe Haven in Traverse City:

Child & Family Services
3785 Veterans Drive, Traverse City, MI 49684
Phone: (231) 946-8975
Fax: (231) 946-0451
Email: cfs@cfsmail.org


24-Hour Crisis Line:

(800) 442-7315 or (231) 922-4800  
Click here for more info about our 24/7/365 crisis services.

Families may be formally referred to Safe Haven, may choose on their own to use Safe Haven services, or they may be encouraged to call Safe Haven by an attorney, counselor, or even a friend. Many families use Safe Haven because it eases the strain on parents who now have an independent third party to facilitate and conduct their child exchanges. You can contact Safe Haven directly to ask questions about the program or to schedule your intake. In addition, Safe Haven staff will initiate contact with parents within 2-3 days after a referral or court order is received at Safe Haven.  *Please note there may be a delay between when a verbal order is made in court vs. when the written court order is received at Safe Haven.

Thank you!

Special THANK YOU to the many businesses, organizations, and countless others just like YOU who have supported Safe Haven. To view an update on our fundraising progress, click here.

Special THANK YOU to these supporters:

100 Women Who Care of Grand Traverse and Leelanau Counties
13th Circuit Court Friend of the Court
19th Circuit Court Friend of the Court
46th Circuit Court Friend of the Court
4Front Credit Union
Benzie Sunrise Rotary
Chemical Bank
David P. Sheetz Family Foundation
East Traverse Catholic Credit Union
Family of Faith Lutheran Church
Fifth Third Bank
Forest Area Federal Credit Union
Grand Traverse Band of Ottawa and Chippewa Indians
Grand Traverse County Deputy Sheriff's 
GT Crane Corporation
Grand Traverse-Leelanau-Antrim Bar Association
Grand Traverse Regional Community Foundation
Health and Healing Ministries
Incredible Mo's
Kalkaska Rotary
M Bank
Mancelona Rotary
Northwest Consumers Federal Credit Union
Smith, Haughey, Rice, & Roegge Law Firm
Team One Credit Union
Timber Ridge Resort
Traverse City Police Department
Traverse City State Bank
Women's Resource Center

And over $25,000 from countless individuals just like YOU!