What is Third Level?

Third Level, a program of Child & Family Services, supports people from all walks of life who reach out to us for help with various life challenges.  We work to help people find safety and peace when in crisis, experience healing and hope in our care, and move toward a lasting positive change in their lives.  Third Level helps:

  • Middle school students who are in great pain after being bullied by their peers
  • Single parents by connecting them with resources to help pay a utility bill or access food
  • Older adults who feel alone and disconnected with their communities
  • Teens who have been "couch surfing" and want a more stable place to stay
  • Veterans facing their biggest battle as they transition from warrior to citizen
  • People battling serious illness and the fear that comes with it
  • A family breadwinner who gets laid off
  • Older youth who are on their own, trying to make it in the world
  • Men, women, teens, and elders who have lost hope that their pain will end and are thinking about killing themselves

What does Third Level do?

Third Level, a program of Child & Family Services, offers several services that support anyone who may be struggling with life's challenges. Click the services below to learn more. All services are confidential unless someone is in immediate danger.

24 Hour Crisis Services

Crisis Counseling Line
Suicide Prevention Line
In-Person Immediate Counseling
Text Line

Youth Services

Pete's Place Youth Shelter
Host Homes for Youth

Transitional Living Programs (TLP)

Volunteer Opportunities

Community Education

Other Programs

What does Third Level mean?Third Level Logo PNG

There are four different levels of communication, each with its own context and ends…

The third level is the level of trust, intimacy, vulnerability, and transparency. Most of us are afraid to be wrong and absolutely terrified to be rejected and communicating at the emotional level opens us up to be rejected, hurt, and scarred.

“It’s a daily tragedy that so many people yearn for emotional connection and communication yet so adamantly push it away.  We spend our days in conversations about nothing and inert ideas, yet rarely are we asked about our dreams, wants, needs, and joys. The emotional level is the foundation upon which relationships, families, teams, and societies are built…”

Source:  http://www.productiveflourishing.com/four-levels-of-communication

Third Level Crisis Services

While a crisis can often be a difficult time, it can also be one of change and growth.  Third Level believes that growing, changing, and thriving can happen in moments of crisis, and we strive to support individuals during these times.

Our 24 hour crisis line is staffed with trained counselors that help individuals in our community to understand, cope with, and recover from crisis, no matter what that crisis may look like. Please click here for more information.

Call or stop by 24 hours a day, 7 days a week. 

teenager-417145Third Level Youth Services

Our Youth Services provide counseling and support to youth and their families. Third Level helps youth access community resources, temporary or long-term housing, fun and educational activities, independent living skills, and more. Our youth counselors work with teens who have threatened to or have run away, are homeless, or are experiencing conflict that's causing tension or making it hard to be at home. All services are free and confidential. Click here for more information.

Support Our Mission:

We strive to ensure the safety and well-being of children, youth, adults, and families in times of crisis, challenge, and life transition.

Everyone of us can make a difference!
Click here to make a tax-deductible donation today!

Contact Us:

Third Level (24 Hours)
3785 Veterans Drive, Traverse City, MI 49684
(231) 922-4800
(800) 442-7315 (toll-free)
(231) 480-0292 (text from 11am-3pm)