Third Level Crisis Center

Open 24 hours. Call anytime for help with anything!

(231) 922-4800 or (800) 442-7315
(231) 480-0292 (text)
3785 Veterans Drive, Traverse City

All calls are free and confidential. Caller-ID is only accessed if you or someone you know is in immediate danger.

We all need help sometimes.
We may not always know where to turn.

Third Level offers guidance for youth and adults as they navigate life’s challenges. We help…

Middle school students in great pain after being bullied
Single parents who need help paying their bills or accessing food
Older adults who feel alone and disconnected
Teens who are “couch surfing” and need somewhere to stay
Veterans transitioning from warrior to citizen
People battling serious illness and the fear that comes with it
A family breadwinner who gets laid off
Older youth who are on their own, trying to make it in the world
Men, women, teens, and elders who have lost hope that their pain will end and are thinking about killing themselves 

24/7 Helpline

Trained, compassionate counselors are available RIGHT NOW to help you understand, cope with, and recover from crisis and challenge, no matter what that may look like for you.

(800) 442-7315

Struggling with depression, suicide, anxiety, or just life in general? Call our helpline now.

We listen, work with you to problem solve, and help you decide what your next steps will be. We can connect you with community resources to ensure you get the long-term support you need including food pantries, utility payment assistance, ongoing counseling, support groups, and more. 

We respect your privacy. All contacts are free and are kept confidential unless you require emergency assistance.

If you need help, call, text, stop by, or find us on Facebook. We’re here to help 24/7/365.

National Suicide Prevention Lifeline
(800) 273-8255

Call anytime from anywhere.

Third Level is a proud partner of the National Suicide Prevention Lifeline Network – a nationwide, 24/7 phone line to help prevent suicide.
If anyone calls this national number from a northern Michigan area code, they will be routed to local Third Level counselors. 

Third Level counselors are specially trained in suicide intervention and will work to help you or your loved ones in times of suicidal crisis.

Are you suicidal? Do you know someone who is suicidal? Anyone, anywhere in the nation, can call (800) 273-8255 to reach a local crisis line . 

Click here to learn more about suicide prevention at Third Level.

Additional Services

Click here for a list of additional programs and services offered at Child & Family Services/Third Level.

Click here for more information about Third Level, a program of Child & Family Services.

Click here for a list of additional community resources.

Want to Support Third Level?

We are grateful for the support of our community. Donors, volunteers, and advocates help us achieve our mission – striving to ensure the safety and well-being of children, youth, adults, and families in times of crisis challenge and life-transition.

Each donation to Child & Family Services/Third Level impacts people’s lives, people right here in northern Michigan. Click here to learn more about donating to the work of CFS/Third Level.

Third Level uses paid staff and trained volunteers. If you are interested in volunteering with Child & Family Services or Third Level, please click here.